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(702) 839-5296
Las Vegas • Henderson • Summerlin • Scottsdale, AZ

Privacy Policy

Effective Date: September 23, 2026

GreenCare Designs, LLC (“GreenCare,” “we,” “our,” or “us”) respects your privacy and is committed to protecting personal information.

This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you visit https://greencare.net/, submit information through the Website, communicate with us, request services, submit a warranty claim, apply for financing through us, or otherwise interact with GreenCare.

1. Information We Collect

The information we collect depends on how you interact with GreenCare.

Contact and Project Information

We may collect information you voluntarily provide, including:

  • First and last name
  • Email address
  • Telephone or mobile number
  • Street address
  • City, state, and ZIP code
  • Project location
  • Information about your property
  • Desired project type
  • Project descriptions and preferences
  • Budget or requested financing amount
  • Referral source
  • Appointment and scheduling information
  • Communications you send to us
  • Other information you provide through Website forms, telephone calls, email, or other communications

Construction and Customer Information

If you become a customer, we may collect information related to your project, including:

  • Contract and project information
  • Plans and specifications
  • Project selections
  • Scheduling information
  • Payment status
  • Change orders
  • Property and site information
  • Communications concerning your project
  • Warranty and service information

Warranty Information

If you submit a warranty request, we may collect:

  • Name and contact information
  • Project address
  • Contract or project name
  • Contract date
  • Payment-status information
  • Copies of applicable contracts
  • Driver's-license documentation when requested for identity or project verification
  • Property-access information, such as a gate code, when voluntarily provided
  • Photographs and videos
  • Information describing the warranty issue
  • Electronic signatures and dates
  • Other information necessary to investigate and process the request

Financing and Credit Application Information

If you submit a financing or credit application through GreenCare, we may collect sensitive personal and financial information necessary to process the request, including:

  • Name
  • Current and previous addresses
  • Telephone number
  • Email address
  • Social Security number
  • Date of birth
  • Requested loan amount
  • Mortgage payment and balance information
  • Employer name and contact information
  • Employment history
  • Job title
  • Income information
  • Credit-card issuer and expiration information, if requested
  • Driver's-license number, issuing state, expiration date, and copy
  • Co-applicant information
  • Electronic signature
  • Other information you voluntarily include with the financing request

GreenCare collects and processes financing information for purposes of submitting your request to independent financing providers and related administrative, fraud-prevention, security, and legal purposes.

Communications and Consent Information

We may maintain records relating to communications and consent, including:

  • Email preferences
  • Telephone and SMS preferences
  • Date and method of consent
  • Opt-in source
  • Communications history
  • Opt-out requests
  • Customer-service interactions

Information Collected Automatically

When you use the Website, we and our service providers may automatically collect information such as:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Approximate geographic location derived from an IP address
  • Referring website
  • Pages viewed
  • Links clicked
  • Date and time of visits
  • Website interactions
  • Advertising or device identifiers
  • Cookie and similar technology information

2. Sources of Information

We may collect personal information:

  • Directly from you
  • Through Website forms
  • Through telephone, email, and text communications
  • Through warranty requests
  • Through financing applications
  • Through cookies and similar technologies
  • From analytics and advertising providers
  • From financing providers when relevant to your request
  • From service providers acting on our behalf
  • From publicly available sources where appropriate
  • From another applicant or property owner who is authorized to provide the information

3. How We Use Information

We may use personal information to:

  • Respond to inquiries
  • Provide consultations and estimates
  • Design and plan projects
  • Communicate regarding services
  • Schedule appointments
  • Manage construction projects
  • Provide customer support
  • Process warranty requests
  • Verify customer or project information
  • Process and transmit financing applications
  • Connect applicants with independent financing providers
  • Maintain business and project records
  • Communicate by telephone, email, or text where permitted
  • Send marketing communications where appropriate consent has been provided
  • Operate and improve the Website
  • Analyze Website traffic and performance
  • Measure advertising and marketing performance
  • Prevent fraud, misuse, or security incidents
  • Protect GreenCare, our customers, and others
  • Enforce applicable agreements
  • Comply with legal, regulatory, licensing, tax, accounting, or recordkeeping obligations

4. Financing and Sensitive Financial Information

GreenCare may collect sensitive personal and financial information through its financing application for the limited purpose of facilitating a financing request.

By submitting a financing application, you authorize GreenCare to disclose the application information to independent third-party financing providers in accordance with the authorization presented with the application.

GreenCare Designs, LLC is not a lender and does not make credit or lending decisions unless expressly stated otherwise.

Independent financing providers determine matters including:

  • Credit approval
  • Loan eligibility
  • Loan amount
  • Interest rates
  • Fees
  • Payment amounts
  • Financing terms

Once your information is transmitted to an independent financing provider, that provider may process and retain the information in accordance with its own privacy policy and applicable law.

GreenCare seeks to limit its use and retention of sensitive financing information to what is reasonably necessary to facilitate your request, maintain required records, protect against fraud or misuse, and comply with applicable law.

Do not submit sensitive financial information to GreenCare by ordinary email unless specifically instructed to use a secure method.

5. Telephone, Email, and SMS Communications

We may use the contact information you provide to respond to inquiries and communicate regarding:

  • Consultations
  • Estimates
  • Appointments
  • Scheduling
  • Construction projects
  • Financing requests
  • Warranty requests
  • Customer service
  • Other services you request

If you separately consent to receive marketing communications, we may contact you regarding promotions, offers, events, new services, or other GreenCare marketing.

Where an SMS program is offered, consent to receive marketing text messages is separate from consent to receive customer care or service-related communications.

Consent to marketing communications is not a condition of purchasing goods or services.

You may opt out of marketing email using the unsubscribe method provided in the communication.

Where applicable, you may opt out of marketing SMS messages by replying STOP.

Mobile Information and SMS Consent

Mobile information and SMS opt-in consent will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes.

We may disclose mobile information to vendors and service providers that help us operate communications systems, provide customer support, manage customer relationships, or deliver messages on our behalf.

SMS opt-in data and consent are excluded from broader data-sharing provisions in this Privacy Policy except where disclosure is necessary to provide the messaging service, respond to your request, or comply with law.

6. Cookies, Analytics, Advertising, and Tracking

GreenCare and third-party service providers may use cookies, pixels, tags, analytics technologies, and similar tools.

These technologies may be used to:

  • Operate Website functionality
  • Remember preferences
  • Measure Website usage
  • Understand visitor behavior
  • Diagnose technical issues
  • Evaluate marketing campaigns
  • Measure advertising performance
  • Display or measure advertising

The Website may use services such as Google-related analytics or tag-management technologies and Meta/Facebook-related technologies.

Depending on the configuration of these services, third parties may collect information regarding your online activities over time and across different websites or online services.

You can control certain cookies through your browser settings and, where available, Website cookie controls. Blocking cookies may affect some Website functionality.

7. How We Disclose Information

We may disclose personal information in the following circumstances.

Service Providers

We may provide information to vendors that perform services on our behalf, including:

  • Website hosting and maintenance
  • Website forms
  • Cloud storage
  • Customer relationship management
  • Email, telephone, or SMS communications
  • Analytics
  • Advertising measurement
  • IT and cybersecurity
  • Appointment scheduling
  • Customer support
  • Document management
  • Payment or accounting services

Service providers may process information only as appropriate to perform services for GreenCare, subject to applicable agreements and law.

Financing Providers

If you request financing, we may provide information from your application to independent financing providers for purposes of processing, underwriting, or responding to the financing request.

Financing providers process that information under their own privacy policies and applicable law.

Contractors and Project Providers

We may disclose information to subcontractors, suppliers, consultants, engineers, permitting professionals, or other parties when reasonably necessary to plan, perform, administer, or support a project.

Legal and Safety Purposes

We may disclose information when reasonably necessary to:

  • Comply with applicable laws or regulations
  • Respond to valid legal process or government requests
  • Protect our rights, customers, employees, property, or systems
  • Investigate suspected fraud or unlawful activity
  • Prevent or respond to security incidents
  • Enforce contracts or policies

Business Transactions

If GreenCare is involved in a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar transaction, personal information may be disclosed as part of that transaction, subject to applicable law.

8. Sale of Personal Information

GreenCare does not sell personal information for monetary consideration.

For purposes of Nevada law, GreenCare does not currently sell covered information in exchange for monetary consideration as the term “sale” is defined under applicable Nevada law.

Our use of analytics, advertising, and communications providers may involve disclosures of information to service providers as described in this Privacy Policy.

9. Nevada Privacy Rights

Nevada law provides certain Nevada consumers with rights concerning covered information collected through websites and online services.

Nevada consumers may submit a verified request directing GreenCare not to make a future sale of covered information as defined by Nevada law.

Requests may be submitted to:

Email: support@greencare.net
Phone: 702-839-5296

We may take reasonable steps to verify the identity and authenticity of a request.

We will respond within the period required by applicable law.

You may also contact us to request review or correction of personal information associated with you. We will consider and process requests as required by applicable law and our recordkeeping obligations.

10. Other Privacy Rights and Choices

Depending on where you reside and the law that applies, you may have rights concerning your personal information.

You may contact us to request that we:

  • Provide information about personal information associated with you
  • Correct inaccurate information
  • Update your contact information
  • Delete certain information
  • Change communication preferences
  • Stop sending marketing communications
  • Process an applicable privacy-law request

We may need to verify your identity before fulfilling a request.

Certain information may be retained where reasonably necessary for:

  • Active or completed construction projects
  • Warranty administration
  • Financing records
  • Fraud prevention
  • Security
  • Contractual obligations
  • Tax, accounting, or licensing requirements
  • Establishing or defending legal claims
  • Compliance with applicable law

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy or as required or permitted by law.

Retention periods depend on factors including:

  • The type and sensitivity of information
  • The purpose for which it was collected
  • Whether you are an active or former customer
  • Project and warranty requirements
  • Financing and recordkeeping requirements
  • Contractual obligations
  • Legal and regulatory requirements
  • Security and fraud-prevention needs

Sensitive financing information should not be retained longer than reasonably necessary for the purpose for which it was collected, subject to applicable legal and recordkeeping requirements.

12. Data Security

GreenCare uses reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, disclosure, alteration, or destruction.

Because certain GreenCare forms may collect sensitive information such as Social Security numbers, financial information, and driver's-license information, we take additional precautions appropriate to the sensitivity of the information.

However, no Website, electronic transmission, storage system, or security measure can be guaranteed to be completely secure.

You should use care when transmitting sensitive information online and should use secure submission methods provided by GreenCare rather than sending sensitive information through ordinary email or text message.

13. Third-Party Websites and Services

The Website may contain links to third-party websites, financing providers, manufacturers, social-media platforms, review services, or other external services.

GreenCare does not control the privacy or security practices of third parties.

Information you provide directly to another company is governed by that company's privacy policy and terms.

We encourage you to review those policies before providing personal information.

14. Children's Privacy

The Website and GreenCare's services are not directed to children under 13.

We do not knowingly collect personal information online from children under 13.

If we learn that personal information from a child under 13 has been collected without appropriate authorization, we will take reasonable steps to delete it.

Financing applications may be submitted only by individuals legally permitted to apply for credit.

15. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in:

  • Our business practices
  • Website functionality
  • Services
  • Technologies
  • Vendors
  • Legal or regulatory requirements

When we update this Privacy Policy, we will post the revised version on this page and update the effective date.

If a change materially affects how we use or disclose personal information, we may provide additional notice where required or appropriate.

16. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or personal information associated with you, contact:

GreenCare Designs, LLC
6807 W. Gary Avenue
Las Vegas, NV 89139

Phone: 702-839-5296
Email: support@greencare.net
Website: https://greencare.net/

GreenCare also maintains an office serving the Scottsdale area at:

7702 E. Doubletree Ranch Rd., Suite 300
Scottsdale, AZ 85258

Phone: 480-810-2996